Skip to main content

News, tips and updates from Consent Kit

Every few weeks we blog about Research Ops, responsible research, privacy and compliance, alongside what's happening at Consent Kit.

Sign up to our newsletter to stay in the loop.

Victoria is a white woman with blonde hair and brown eyes. She is wearing a white T-shirt with a teal necklace.

Research Recruitment | Customer Success

How Consent Kit Helped Nile Achieve Accessibility as a Standard

"It’s all very well being an inclusive design practice — but if your participant journey is not inclusive, you’re actively excluding. Consent Kit is key to making sure our participant management processes are as inclusive as possible."
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Photo by Towfiqu barbhuiya on Unsplash.

Research Recruitment

How To Carry Out Research Recruitment On A Budget

We don’t all have the dreamy budgets of Apple and Google to carry out UX recruitment and research (sadly!). But there are a few different participant recruiting strategies you can use that can help you get the job done if you’re looking for budget-conscious methods.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

A hand holding a snowball. Photo by Clay Banks on Unsplash.

Research Recruitment

The Benefits Of Snowball Sampling [+ Examples]

Most UX research studies can be effectively carried out using simple recruiting strategies which will yield enough consenting participants to meet the criteria for a study.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Fundamentals | Research Recruitment

Why informed consent needs inclusive design

Consent Kit helps organisations do inclusive research and manage participants’ data responsibly.
Read article →
Jo Schofield Photo of Jo Schofield

Jo Schofield

Research Recruitment

How To Reduce Unconscious Recruitment Bias In User Research

We all have explicit and implicit biases that shape every aspect of our lives, and which affect the lives of other people we interact with — whether that’s our kids, our colleagues, or our research participants.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Tools

Reflections on three days at SDinGov

Wow. That was a rush. 2023’s SDinGov has wrapped and I’ve had a few days to collect my thoughts and reflect on what I saw and heard.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Research Recruitment

A Starter Guide To Recruiting Users For Usability Testing

Usability testing is one of the best ways for UX researchers to see and understand how people really interact with your apps, product, or service. No matter how well you think you know your users, this type of testing always proves that there are still new things to learn at every stage of product development.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Tools

The 6 Best User Research Scheduling Tools For 2023

Even the best laid UX research plans can go astray when you’re scheduling user research sessions. If you don’t have a fast, simple way for participants to book a meeting time, your studies can quickly hit a roadblock.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

How to recruit user research participants by email.

Research Recruitment | Research Ops

How to Recruit Research Participants by Email: The Complete Guide

Are you planning to recruit user research participants by email? Looking for advice on how to write a perfect recruitment email for a research study? In this article, you'll learn how to write a recruiting email for research and recruit research participants by email.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Fundamentals

Top 4 UX Research Challenges In 2023

All UX researchers face common challenges in their quest to optimize product design and improve the customer experience.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Research Ops

How To Succeed At Democratizing UX Research

Allowing everyone in your organization to contribute to product design and development can help employees feel empowered and valued. But should this extend to letting non-researchers contribute to UX research?
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Responsible Research | Fundamentals

Getting started with Accessibility Research

Accessibility research is a growing topic, and the importance and benefits need to be taken into account when you’re running any kind of UX studies. But if you’re just starting out, it can be hard to know how to approach this kind of research and incorporate it into your existing processes.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

User research recruitment guide.

Research Recruitment | Research Ops

User Research Recruitment Guide: 10 Steps For Recruiting Participants For Research

Finding high-quality research participants is one of the keys to helping your organization develop better products and provide a great customer experience. But what does recruiting participants for research mean?
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Responsible Research | Fundamentals

How to choose the right user research incentives

Recruiting people for UX research studies can be challenging. To attract and retain the right participants for each initiative, it’s helpful to offer user research incentives.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Fundamentals

The Art of Asking Effective UX Research Questions

Running an effective UX research study relies on your ability to create questions for your participants that drive meaningful results for your organization.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

UX research screener survey and questions to ask.

Fundamentals

How to Create a Great Screener Survey for UX Research

Discover how to write a screener survey and audition your UX research participants with screener surveys.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Research Ops | Tools

What is a User Research CRM

The amount of admin work that goes on before you get to the actual research is a lot. Before your research even begins, you have to find and screen participants, manage their incentives, collect consent, schedule user interviews and sessions, and do so much more.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

UX research consent form.

Responsible Research | Compliance

UX Research Consent Forms: Obtaining Consent for Research Projects

Getting informed consent from participants is a mandatory part of any responsible UX research study. In this guide, you’ll find everything you need to write a UX research consent form that positions your organization as an ethical, caring researcher.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Compliance | Research Ops

Why Consent Management Is An Essential Part Of UX Research

f you’re undertaking any type of UX research, you need to understand the logistics of data privacy regulations and consent management—and the implications for your business if you conduct research without taking these into consideration.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Fundamentals

Why Customer Experience Research Is A Smart Business Investment

Creating exceptional customer experiences has become a key differentiator for many companies trying to compete in crowded markets. But how do you know what your customers really need and want—and how can you ensure they get it?
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Compliance | Responsible Research

6 Steps to Ensuring GDPR Compliance in Research Projects

The General Data Protection Regulation (GDPR) is the most robust global privacy law in effect today, but it shouldn’t be scary! It was designed to keep pace with how the world has changed and help people make sense of and have control over how their data is used.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

UX research process and framework explained.

Fundamentals

UX Research Process: 5-Step Framework for UX Research Projects

Discover the 5-step framework for running UX research and learn what the UX research process looks like in practice.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Compliance | Responsible Research

GDPR for User Research (an introduction)

As User researchers, we constantly collect and analyse data to understand user behaviour and create better products and services. With the implementation of the General Data Protection Regulation (more commonly known as GDPR) in May 2018, we need to be aware of these regulations and how they impact our work.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Research Ops guide.

Research Ops

What is Research Ops: The Complete Guide to UX Research Ops

The term and the role of research ops encompasses everything that's needed to set a user research project in motion. Learn everything there is about research ops, and find out how to create a research ops program within your organization.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Research panel management guide.

Research Ops

Research Panel Management - The Complete Guide to Building and Managing Research Panels

Discover how you could build and manage your own research panels. Learn what the panel research management process looks like, and how to implement it for your organisation.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Fundamentals

How To Create A UX Research Plan

Having a clear plan in place is essential before you spend valuable time and resources on any type of user research.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Panel management software - Best panel management tools for user research.

Tools | Research Ops

7 Best Panel Management Tools for UX Research

Panel management software is a tool to use when you need to build highly targeted research panels, streamline repetitive admin tasks, and get better results from your studies.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Best UX research tools and software that researchers use in UX projects.

Tools | Research Ops

20 Incredible UX Research Tools to Run Your Next Project

Discover the 20 best UX research tools on the market today. Learn what tools user researchers use in their work.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Compliance | Research Ops

Who owns your research data

I’ve spoken with a lot of people over the last two years about privacy, data protection laws and people’s rights and specifically, what that means for us as researchers.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

News | Compliance

What does privacy mean for Research Ops in 2021?

2020 was, well 2020. Part of the mad scramble to move everything online put a lot of pressure on us all. We had to totally re-imagine how we do research, everything was suddenly up for grabs. From the day to day jobs like running workshops, recruitment and group synthesis, to how we tell people’s stories and continue to bring the right people along with us within our organisations.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Responsible Research

Consent is freely given

There is a natural imbalance of power that exists between the researcher and the person they’re learning from. There are some things you can do which help to make the participant more comfortable.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Responsible Research

Decision Making Capacity

Decision making capacity (or DMC) comes from the informed consent doctrine; an ethical principle that is pervasive in modern medicine, but is often overlooked when talking about consent in the context of design research.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Compliance

The data we collect

Being aware of what we’re recording and what kind of processing we need to do to it not only helps communicate our intent, but it can also save a lot of work in synthesis.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Compliance | Responsible Research

Informed consent best practice

When we talk about informed consent in design research, we usually talk about the artifact itself - maybe a digital or paper form, and what should be disclosed in it.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Compliance | Responsible Research

Rethinking the consent template

We’ve been making some improvements to the way we create and utilise consent forms in Consent Kit.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Culture

How we handle participant data

At Consent Kit, we believe that how companies handle and process the information we provide them is fast becoming a key factor in deciding which services to use.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Research Ops | Compliance

Recording and managing informed consent

In the UK, the Information Commissioner’s Office (ICO) has published a helpful checklist, in line with the GDPR, for how you record and manage informed consent.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Fundamentals | Compliance | Responsible Research

What is informed consent?

Before you do any research, you need to get evidence that the person you are learning from has understood your research, the potential consequences for them and that they have given you their permission to take part.
Read article →
Phil Hesketh Photo of Phil Hesketh

Phil Hesketh

Sign up to the newsletter

Subscribe for updates, latest news and examples of best practice.

Checkbox option