Accessibility statement

Last updated: 4th Jan, 2023

This accessibility statement applies to the website at app.consentkit.com. It does not apply to content on the website consentkit.com.

This website is run by Consent Kit, Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We decided on a sample of pages to test by reviewing the most common key journeys through the website and prioritising those first.

1. A participant signing a consent form or other agreement
2. A researcher creating a new project, including:
   • Creating a new study
   • Creating consent forms or other legal agreements
   • Adding participants to the study
   • Messaging participants via bulk email
   • Reviewing a participants audit trail, including consent given
   • Linking recordings and other research data to a participants given consent
3. A research managing people in a research panel, including:
   • Reviewing data in the panel
   • Searching and filtering people in the panel
   • Adding a panelist to a project from a panel
4. An administrator managing their organisation’s account, including:
   • Managing organisation details like name and key contact
   • Creating and amending data retention policies
   • Managing their team member access and roles

We know other parts of this website are not fully accessible:

• You cannot change colours, contrast levels and fonts
• you cannot modify the line height or spacing of text
• initial data mapping when importing panelists utilises drag and drop

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email support@consentkit.com

We’ll consider your request and get back to you within 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our founders directly by email at founders@consentkit.com.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Consent Kit, Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• Importing panel data utilises an inaccessible drag and drop pattern
• Some of the error messages are not clear and could be improved

We plan to revise these issues and implement the required changes by December 2023. When we develop new functionality we’ll update our design patterns and make sure that any new interfaces meet accessibility standards.

Disproportionate burden

We believe that fixing the accessibility problems with some content would be disproportionate because the relevant content is single use per account or will be retired soon.

What we’re doing to improve accessibility

We have integrated accessibility testing into our product development lifecycle. Every time we publish something new, it is:

• Subjected to automated accessibility testing using the Axe automated accessibility testing tool
• Manually reviewed by a member of our quality and assurance team

For larger releases where we are introducing something new, our accessibility testing process also includes:

• Send to a third party accessibility testing agency to review the new workflow or process
• Test the new workflow or process with real people with accessibility needs

We are urgently fixing content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard. We will update this page when issues are fixed.

Preparation of this accessibility statement

This statement was prepared on 4th January 2023. It was last reviewed on 26th October 2021.

The website was last tested on 8th November, 2022. The test was carried out by our internal engineering team.