Pays for itself by making research more productive

A seat represents any user from your team who needs to access and manage participants in Consent Kit. It might be a researcher, product manager, designer or delivery manager.

A participant is anyone who initially agrees to take part in a research project. For example, one participant might sign your consent form, your NDA and then schedule a time with you.

A panellist is anyone who agrees to be in your research panel. They might sign up themselves by completing your panel intake form, or be imported by you from an existing source. If someone leaves your panel, they no longer count as a panellist.

If you exceed your usage allocation for your plan, you can either upgrade your plan or purchase additional blocks of participants, or panellists.

You can start integrating and adding data to Consent Kit immediately after sign-up. To help combat spam and fraud, we manually review each account before any outbound messages can be sent. This helps maintain our reputation and protects all of our customers.

Yes. It's best practice to ensure that the products and services we use will keep your data safe and secure, so we have factored that into our prices where possible. In some cases where the security questionnaire is particularly involved (more than 50 questions) we may charge a small administration fee depending on the size of the overall account.

Yes. We take payment by invoice for our annual plans only.

We currently accept payment in GBP, EUR, USD, CAD or AUD. You can adjust the prices on this page using the drop down menu in the top left of the page. Let us know if you need to process payment in another currency.

You can! We recognise that things change, and you can either increase or decrease your seat count as time goes on. If you are on a monthly plan, your payment will be amended to the new amount at the end of the month. If you're paying annually, we will pro-rate your payment, so you only pay for the time you actually use.

We don't ask for credit card upfront, so you will only be charged when you decide you are ready. If you want to continue after your trial, then we'll ask for payment details.

There is no minimum contract, cancel your subscription at any time. You will have access for the remaining duration of your subscription and you will not be charged again.

We are happy to give you more time. Just let us know and we'll extend it.

Yes. If you sign up to the Enterprise plan with 10+ seats then you can negotiate terms. Otherwise you can get up and running with our standard terms of service and privacy policy in minutes.

Send us an email at support@consentkit.com and we will help you out.

In short, yes. Our business is to help you manage your participant's data consistently and inline with data protection regulations like the GDPR. The principle of data protection by design and as default informs every product and operational decision we make.

Nope! Your data stays your data. Please read our privacy policy for more info.

Yes. We use industry standard cloud infrastructure, bank grade security and encryption to keep data safe and secure. Unlike some other companies we give you two-factor authentication as standard.

We store the data in the EU by default, but we do have an option for US-based data.