Data Subprocessors
Last updated: 21st Sept, 2021
To ensure the provision of our Services, Consent Kit may engage and use data processors with access to certain Customer Data or Personal Information (each, a “Subprocessor”). This page provides information about each Subprocessor.
Please email support@consentkit.com if you have any questions.
Data categories
Consent Kit has two categories of data.
- User: Is defined as being a Consent Kit user. A person who has an account on Consent Kit.
- Participant: Is defined as a person who the User or User's Organisation is doing research with. Participant data is collected and managed by the User.
Subprocessors
Here is a list of subprocessors we use and more information about the data residency and purpose.
With regards to the processing of Participant data there is the option to explicitly set the data residency to either EU.
| Name | Use | Data processed | Processing location | SCC |
|---|---|---|---|---|
|
Heroku
|
Host our application and data stores
Manage SSL |
User
Participant
Application data
|
EU - Ireland
USA - N. Virginia Request only
|
|
|
Amazon Web Services
|
CDN, customer logos and
secure storage for uploaded consent |
User
Participant
Files
|
EU - Ireland
|
|
|
Postmark
|
Email provider - Transactional application emails
|
User
Participant
Name, Email address
|
USA
|
|
|
Sparkpost
|
Email provider - Transactional application emails
EU located alternative |
User
Participant
Name, Email address
|
EU - Ireland
|
|
|
Userlist
|
User onboarding emails
Customer communications |
User
Name, Email address
|
USA
|
|
|
Convert Kit
|
Email marketing
Newsletter |
User
Name, Email address
|
USA
|
|
|
Help Scout
|
Customer Support
|
User
Name, Email address
|
USA
|
|
|
Stripe Payments Europe
|
Payment processor
|
User
Payment details
|
UK
|
|
|
Segment
|
Data management and analytics
|
User
Name, Email address
|
USA
|
|
|
Mixpanel
|
Product analytics. Data received from Segment
|
User
See Segment data
|
USA
|
|
|
Intercom
|
Customer support. Data received from Segment
|
User
See Segment data
|
USA
|
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